799 bet's Privacy Policy

1 Introduction and Scope

This privacy policy applies to all users of the 799 bet platform. When you use our website, create an account, place bets, or use any of our services, you agree to comply with the terms of this policy. 799 bet is committed to protecting the privacy of users' personal information at all times.

This privacy policy is an integral part of our Terms and Conditions. You are advised to read both documents carefully before using the platform.

2 Information We Collect

799 bet collects various types of information, divided into two main categories: information provided directly by the user, and information collected automatically.

2.1 Information Provided by the User

• Identity information: Full name, date of birth, national identity card number.
• Contact information: Mobile number, email address, and current address.
• Financial information: bKash, Nagad, Rocket, or Upay account numbers — for transaction processing only.
• Security information: Username, encrypted password, and OTP verification records.
• Identity verification documents: Photo of national identity card or passport — as part of the KYC process.

2.2 Automatically Collected Information

• Device information: Device type, operating system, browser name and version.
• Network information: IP address and internet service provider details.
• Usage information: Login time, pages visited, betting history, and transaction details.
• Cookies and tracking data: Session cookies and performance-related analytics data.

3 Purpose of Using Information

Collected information is used only for the purposes listed below. 799 bet never sells your information to third parties under any circumstances.

1. Account management: To handle registration, login, and account security.
2. Service delivery: To process bets, issue bonuses, and complete withdrawals.
3. Identity verification: To prevent fraud and confirm account authenticity.
4. Customer support: To help resolve issues via live chat and email.
5. Platform improvement: To analyse usage patterns and improve service quality.
6. Promotional communications: To send notifications about bonuses and offers, with your consent.
7. Legal compliance: To maintain records required under applicable laws and regulations.

4 Data Storage and Security

Your information is stored on secure servers using SSL encryption. 799 bet follows industry-standard security practices, including data encryption, firewall protection, and regular security audits.

4.1 Retention Period

Information is retained for as long as the account is active and, after account closure, for the period required by law. Financial transaction records are kept for a minimum of five years.

4.2 Security Measures

• 256-bit SSL/TLS encryption — on all data transmissions.
• Two-Factor Authentication — on account login.
• Regular security audits — conducted by both internal and external teams.
• Restricted access controls — only authorised staff can access user information.

5 Sharing Information with Third Parties

799 bet does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay for payment processing. These organisations are governed by their own privacy policies.

5.2 Legal Requirements

Information may be disclosed under applicable laws of Bangladesh, court orders, or legitimate requests from government authorities. In such cases, only the minimum amount of information permitted by law is provided.

5.3 Business Transfer

In the event of a business merger or acquisition, user information may be transferred with prior notice to users. The new operating entity will also be required to follow the same privacy standards.

6 Cookie Policy

The 799 bet website uses cookies. Cookies are small text files stored in your browser that help us improve our service quality.

6.1 Types of Cookies

• Essential cookies: Required to keep login sessions and security functioning.
• Functional cookies: Used to remember your preferences and language settings.
• Analytical cookies: Help generate usage statistics for the website.

You can disable cookies from your browser settings, but doing so may limit the functionality of some services.

7 User Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You can request a copy of the information we hold about you at any time.

7.2 Right to Correction

If any information in your account is incorrect or incomplete, you can request a correction. Some changes may require re-verification of your identity.

7.3 Right to Deletion

After account closure, once the legally required retention period has ended, you may request that your information be deleted. Certain information must be retained for a set period due to financial and legal requirements.

7.4 Right to Opt Out of Promotional Communications

If you no longer wish to receive notifications about bonuses and offers, you can turn off this service from your account settings or by contacting our support team. This will not affect essential transaction-related notifications.

8 Protection of Minors

799 bet provides services only to individuals aged 21 or above. We do not knowingly collect any information from minors. Age is verified at registration, and additional verification is in place for suspicious cases. To learn more about responsible gaming, please read our Responsible Gaming page.

9 International Data Transfers

799 bet's servers and data processing infrastructure may operate across multiple countries. Even if user information is transferred outside Bangladesh, the protection standards set out in this privacy policy will apply everywhere. No compromise will be made on data protection.

10 Changes to Policy

This privacy policy may be revised at any time due to business needs or legal changes. For significant changes, users will be notified in advance via their registered mobile number or email. The latest version will always be published on this page.

Continued use of the platform after any changes will be taken as your acceptance of the revised policy. To learn more about 799 bet, visit our About Us page.

11 Applicable Law and Jurisdiction

This privacy policy is governed by the applicable laws of Bangladesh. Any dispute relating to data protection will first be addressed through discussion. If unresolved, the applicable legal process will be followed.